We've compiled a list of the most frequently asked questions.

If you do not find the answer you are looking for, please contact us.

How do I sign into LinkingHealthProfessionals?

If you are not a LinkingHealthProfessionals member, you will need to create an account. To do this, click on 'Become a Member' and follow the instructions (you will require a valid email address to create the account). The system will send a message to the email address you entered advising you that your account has been created; you will need to activate your account by clicking on the link provided in the message. Until you receive this message, you will not be able to log into LinkingHealthProfessionals.

I am a LinkingHealthProfessionals member but I'm unable to sign in.

Either you are entering an incorrect email address and/or password or if you are using the numeric pad on your keyboard, your 'Num Lock' key is not on.

I've forgotten my Password.

LinkingHealthProfessionals will send your password directly to you. Simply click on the 'Forgot your password?' link beside the 'Sign in' box and enter your email address. You will be sent a message containing your password. Please note you must enter the email address you have registered in your LinkingHealthProfessionals account.

I've entered the correct sign in information and am still unable to log in.

If you are attempting to access LinkingHealthProfessionals from a school, business or government office, you could be part of a LAN that is behind a firewall. Please contact your system administrator for assistance.

How do I change my password?

You can change your password by clicking 'Contact Information' found under 'My Profile'. Under the 'Log in Information' section, enter a new password and then confirm the password by typing it again. Click [Save] at the bottom of the screen.

How do I change my email address?

You can change your email address by contacting LinkingHealthProfessionals support at support@linkinghealthprofessionals.com

How do I join a community?

There are several ways to join a community depending on the community type. If the community is: Public - you can join the community at anytime by clicking the 'Browse Community' menu item, search for a community and click the 'Join Community' link. Private - you can join a private community by clicking the 'Browse Community' menu item, search for a community and click the 'Request to Join Community' link. Your request will be approved or denied by the Community Administrator. Once you have been accepted you will see the Community under 'My Communities'. Click on the community name to gain access. Hidden - these communities can be joined by invitation only. If you have been invited you will receive a private message in your LinkingHealthProfessionals inbox. You can accept an invitation by clicking the 'Accept' link found in the message.

How do I stop discussion forum email notifications?

You can adjust the emails you receive from the Discussion Forum by clicking 'My Profile' followed by the 'Privacy Settings' link. Click the 'Subscriptions' tab. Once on the subscriptions screen, enable subscriptions for each community by selecting the 'Subscription Enabled' box; click the [Save] button.

How do I adjust my privacy settings?

You can adjust your privacy settings by clicking 'My Profile' followed by the 'Privacy Settings' link. On the 'Profile Privacy' screen, select only the contact information you want other LinkingHealthProfessionals members to see. Click the [Save] button.

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